Privacy Policy

We are committed to protecting and respecting your privacy. This Privacy Policy and the Terms of Use set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

1. Information that you provide by filling in forms on our website. This includes information provided at the time of registering to use our website, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our website.
2. If you contact us, we may keep a record of that correspondence.
3. We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
4. Details of transactions you carry out through our website and of the fulfillment of your orders.
5. Details of your visits to our website, including but not limited to traffic data, location data, weblogs, and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access.

IP ADDRESS

We may collect information about your computer, including where available your IP address, operating system, and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy.

WHERE WE STORE YOUR PERSONAL DATA

When we use your information as described in this Privacy Policy, it may occasionally involve sending your information around the world. By providing us with your personal information, you agree that we may transfer, store, and process your information in this manner. Unfortunately, the transmission of information via the Internet is not completely secure. Although we employ security measures designed to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent possible unauthorized access.

INFORMATION USAGE

We use information held about you in the following ways:

1. To ensure that content from our website is presented in the most effective manner for you and for your computer.
2. To provide you with information, products, or services that you request from us or that we feel may interest you, where you have consented to be contacted for such purposes.
3. To carry out our obligations arising from any contracts entered into between you and us.
4. To allow you to participate in interactive features of our service when you choose to do so.
5. To notify you about changes to our service.

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to:

• Any member of our group of companies (our subsidiaries and our ultimate holding company and its subsidiaries);
• Data processing companies, mailing houses, and other third parties working on our behalf (whether directly or indirectly).

We may disclose your personal information to third parties:

• In the event that we sell or buy any business, assets, or shares, in which case we may disclose your personal data to the prospective seller or buyer of such business, assets, or shares.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions; or to protect our rights, property, or safety, or those of our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
• Requests may be received for information from government departments, the police, and other enforcement agencies. If this happens, and there is a proper legal basis for providing your information, it will be provided to the requesting organization.

Mobile Messaging Terms and Conditions

Last updated: 3/28/23

Service Holdings, LLC dba Quality Care Lawn (“Quality Care Lawn”, “we”, or “us”) operates a mobile messaging program (the “Program”) subject to these Mobile Messaging Terms and Conditions (the “Mobile Messaging Terms”). The Program and our collection and use of your personal information is also subject to our Privacy Policy [insert link to your privacy policy]. By enrolling, signing up, or otherwise agreeing to participate in the Program, you accept and agree to these Mobile Messaging Terms and our Privacy Policy.

1. Program Description: We may send promotional and transactional mobile messages in various formats through the Program. Promotional messages advertise and promote our products and services and may include promotions, specials, and other marketing offers. Transactional messages relate to an existing or ongoing transaction and may include service notifications and updates, service appointment reminders, and other transaction-related information. Mobile messages may be sent using an automated technology, including an autodialer, automated system, or automatic telephone dialing system. Message frequency will vary but will not exceed 10 messages per month. You agree that we, our affiliates, and any third-party service providers may send you messages regarding the foregoing topics or any topic and that such messages and/or calls may be made or placed using different telephone numbers or short codes. We do not charge for mobile messages sent through the Program but you are responsible for any message and data rates imposed by your mobile provider, as standard data and message rates may apply for SMS and MMS alerts
2. User Opt-In: By providing your mobile phone number to us, you are voluntarily opting in to the Program and you agree to receive recurring mobile messages from us at the mobile phone number associated with your opt-in, even if such number is registered on any state or federal “Do Not Call” list. You agree that any mobile phone number you provide to us is a valid mobile phone number of which you are the owner or authorized user. If you change your mobile phone number or are no longer the owner or authorized user of the mobile phone number, you agree to promptly notify us at customerservice@quality-care.com. Your participation in the Program is not required to make any purchase from us and your participation in the Program is completely voluntary.
3. User Opt-Out and Support: You may opt-out of the Program at any time. If you wish to opt-out of the Program and stop receiving mobile messages from us, or you no longer agree to these Mobile Messaging Terms, reply STOP, QUIT, CANCEL, OPT-OUT, and/or UNSUBSCRIBE to any mobile message from us. You may continue to receive text messages for a short period while we process your request and you may receive a one-time opt-out confirmation message. You understand and agree that the foregoing is the only reasonable method of opting out. For support, reply HELP to any mobile message from us. Our mobile messaging platform may not recognize requests that modify the foregoing commands, and you agree that we and our service providers will not be liable for failing to honor requests that do not comply with the requirements in these Mobile Messaging Terms. We may also change the telephone number or short code we use to operate the Program and we will notify you of any such change. You acknowledge that any requests sent to a telephone number or short code that has been changed may not be received by us and we will not be responsible for failing to honor a request sent to a telephone number or shortcode that has been changed.
4. Disclaimer of Warranty and Liability: The Program is offered on an “as-is” basis and may not be available in all areas, at all times, or on all mobile providers. You agree that neither we nor our service providers will be liable for any failed, delayed, or misdirected delivery of any mobile message or information sent through the Program.
5. Modifications: We may modify or cancel the Program or any of its features at any time, with or without notice. To the extent permitted by applicable law, we may also modify these Mobile Messaging Terms at any time. Any such modification will take effect when it is posted to our website. You agree to review these Mobile Messaging Terms periodically to ensure that you are aware of any modifications. Your continued participation in the Program will constitute your acceptance of those modifications.

Our website uses Google Signals, a feature of Google Analytics, which collects data about our users to help us understand their behavior and preferences. This notice outlines how we handle this data:

Types of Data Collected:

• User demographics (age, gender)
• Interests
• Session duration
• Interactions with our site

How Data is Collected:

• Data is collected via cookies and other similar technologies provided by Google.

Use of Data:

• The data helps us analyze user behavior to improve our services and personalize content for a better user experience.
• We do not share this data with any third parties except for Google, which processes the data for analytics purposes.

User Rights and Choices:

• Users can opt out of Google Signals data collection by adjusting their Ads Settings or configuring their browser settings to block cookies.
• Users have the right to request access to, update, or delete their data.

Data Security:

We employ industry-standard security measures to protect user data from unauthorized access, disclosure, or misuse.

Updates to the Privacy Notice:

We may update this privacy notice periodically. Any changes will be posted on this page, and users will be notified through our website.